We Are….

Nestled at the bottom of Holcombe Hill, in the picturesque village of Holcombe Brook is the home of The Departure Lounge. Opened by Jo Robinson in 2008, after being in the industry for over 20 years, she felt she needed to use her experience, contacts & passion to provide the very best for her clients. Her aim was to bring a more tailored personal touch into a brand people could trust and rely on. Since then The Departure Lounge has gone from strength to strength, gaining clients by the thousands by way of the recommendation only policy that has become the main focal point of the business. With over 50 years combined experience between 5 well-travelled members of staff, we have the world covered! We know when to travel where, which areas to avoid & can easily distinguish between a 5 star & those masquerading as such.

We Do….

The fact that we are an independent travel agency enables us to give our clients the widest selection of destinations, accommodations & experiences. Non directional selling is a big string to our bow. We strive to work with our suppliers to ensure that we provide value for money, always having our client’s interests at heart. Whether you’re looking for a fun family holiday, once in a lifetime adventure, luxury break with a loved one or help with a mind blowing itinerary, we are here to help! We understand that everyone’s idea of luxury differs; therefore we strive to cater for all using our wide range of contacts in the travel trade. With us you know your investment is safe. We are both ABTA & ATOL bonded & are very proud to be part of the The Co-operative Travel Consortium, meaning we can truly tailor-make the world for you!

At The Departure Lounge we pride ourselves on our attention to detail & aim to offer the best service possible. Our dedicated staff relish the opportunity to exceed your expectations. From a little something in your room on your birthday, to arranging a Michelin Star restaurant for that special occasion. Where we differ from pack is that it’s not just click and thats it, we will be with you every step of the way! Our personal service is paramount to us, we understand how precious each trip is to our clients and how much of a huge investment a holiday really is.