Independent

The fact we are an independent travel agency enables us to give you the widest choice of destinations, hotels and airlines, so that we can offer a holiday to match every pocket and every dream.

Experience

We have over 50 years combined experience, therefore we realise just how important it is getting it exactly right, the first time.

Tailor Made Trips

We are not only able to arrange packages through the UK’s major tour operators but also specialise in tailor-made trips to help you experience the best.

Experts Dedicated to Destinations

We have experts dedicated to destination with in depth and inside knowledge. Our experts have gained a unique relationship with these destinations to give you the best knowledge and give you the ultimate holiday experience.

We Are….

Nestled at the bottom of Holcombe Hill, in the picturesque village of Holcombe Brook is the home of The Departure Lounge. Opened by Jo Robinson in 2008, after being in the industry for over 20 years, she felt she needed to use her experience, contacts & passion to provide the very best for her clients. Her aim was to bring a more tailored personal touch into a brand people could trust and rely on. Since then The Departure Lounge has gone from strength to strength, gaining clients by the thousands by way of the recommendation only policy that has become the main focal point of the business. With over 50 years combined experience between 5 well-travelled members of staff, we have the world covered! We know when to travel where, which areas to avoid & can easily distinguish between a 5 star & those masquerading as such.

We Do….

The fact that we are an independent travel agency enables us to give our clients the widest selection of destinations, accommodations & experiences. Non directional selling is a big string to our bow. We strive to work with our suppliers to ensure that we provide value for money, always having our client’s interests at heart. Whether you’re looking for a fun family holiday, once in a lifetime adventure, luxury break with a loved one or help with a mind blowing itinerary, we are here to help! We understand that everyone’s idea of luxury differs; therefore we strive to cater for all using our wide range of contacts in the travel trade. With us you know your investment is safe. We are both ABTA & ATOL bonded & are very proud to be part of the The Co-operative Travel Consortium, meaning we can truly tailor-make the world for you!

We Deliver….

At The Departure Lounge we pride ourselves on our attention to detail & aim to offer the best service possible. Our dedicated staff relish the opportunity to exceed your expectations. From a little something in your room on your birthday, to arranging a Michelin Star restaurant for that special occasion. Where we differ from pack is that it’s not just click and thats it, we will be with you every step of the way! Our personal service is paramount to us, we understand how precious each trip is to our clients and how much of a huge investment a holiday really is.

Avista Travel

Dear Clients,

We are writing to inform you that as of 1st December 19, The Departure Lounge Clitheroe has been appointed by The Mid-counties Co-operative Travel Consortium to facilitate all forward confirmed bookings made through Avista Travel, Clitheroe.

This situation has arisen due to our shared consortium informing us of Donna’s intention to retire, & Avista Travel sadly closing its doors on 29th November this year.  Donna and her team have serviced the people of Clitheroe for over 9 great years, and it is our intention to ensure that the service you have enjoyed continues into 2020 and beyond.

Please be assured that all monies and bookings are safe under the The Mid-counties Co-operative Travel Consortium umbrella for all confirmed & yet to depart Avista Travel bookings. All existing bookings that are due to travel from the 1st December will be moved over to The Departure Lounge, Clitheroe and your holiday plans will not be disrupted.

Due to this, we are pleased to advise we have successfully taken on the lease of 3 Castle Street, the former location of Avista Travel & this will become the home for The Departure Lounge Clitheroe.  From 1st December please be advised the branch will be closed whilst we undergo our Lounge refurbishment, all phone calls and emails will be covered during this time.  Our contact details are as follows:

Telephone: 01200 422975

Email: clitheroe@the-departure-lounge.co.uk

Address: The Departure Lounge Clitheroe, 3 Castle Street, Clitheroe, BB7 2BT

We are also very pleased to inform you that familiar faces Sam Briggs & Briony Townsend will be joining our team at The Departure Lounge Clitheroe as from 1st December. The Departure Lounge Clitheroe will be the new addition to the already successful The Departure Lounge portfolio.  Established in 2008 The Departure Lounge has gone from strength to strength, offering the highest level of customer service, a passionate interest in our clients travel plans whilst always striving for the best value.  We pride ourselves on our attention to detail & our dedication to any holiday, whatever the budget. We don’t just wish to meet our client’s expectations; we want to exceed them!

We are very much looking forward to being part of the high street in Clitheroe & can’t wait to welcome you into our new Lounge.  On behalf of Jo, Helen & The Team we look forward to meeting all clients old & new!

Merry Christmas & Happy New Year

“WE WANDER FOR DISTRACTION, BUT WE TRAVEL FOR FULFILLMENT”

ANONYMOUS – THE DEPARTURE LOUNGE